Condition at time of Delivery ... if your Hoytt Dobe, upon arrival by air carrier is not in excellent health contact the Hoytts immediately and then have the Dobe examined by a licensed veterinarian. Have the vet issue a written statement and then fax this statement to the Hoytts. Instructions regarding the Dobe's return will be issued back by Fax, e-mail or one of the Express Services including permission to return the Dobe shipping collect. The Hoytts will, in turn, also pay for the replacement Dobe's airfare to you.

Condition at time of personal pick up ... if your Hoytt Dobe is not in excellent health or you feel for any reason you are not totally satisfied with the selected Hoytt Dobe, the Hoytts will reselect adjusting selection based on the reason the presented Hoytt Dobe was turned down. Should you choose, the Hoytts will then arrange to have the replacement Dobe delivered by a mode chosen by the Hoytts at their expense.

Thirty Day 'trial' bonus ... This offer begins the first day of placement and ends on the thirtieth day of ownership. We are ready to handle the relocation from one owner to another when a Hoytt Dobe cannot be kept by its family no matter how long the 'kid' has been out of our hands. We are also willing to help those who simply decide they are not ready to become parents to a canine or something comes up after placement that was not counted on that makes continued ownership an impossibility. For these folks we have two options: one - reselect at a later date giving 80% purchase price credit (no cash refund) toward the next Dobe.

One year re-sale option. We offer the returning Dobe a re-home program that covers those who have found their situation or the simple fact that the new owner realizes they were not ready to be the parents of a DOG a way to step away from ownership without the need to be responsible to both find a new home and be on call to the new owner for as long as that party thinks one should be availabe. Having us find the home also takes the responsibility of the unknowns for the returning dog.

Once sold we will forward payment. Unless pre-arranged in a written letter from Mr. Hoytt, we will be offering the returned Dobe at a fair price but a price based on past ownership history. This meaning we decide the best and fastest way of placement with a discounted price since the kid is 'used'.

This means due to our costs while a new buyer is found and the lessened value of the canine because of the off property ( out of our care ) time away from us, we take the dog back only with the understanding that we determine the new price. This to maxamise speed of re-homing. Many variables can mean the Dobe is offered for up to 50% less than the fresh mind placement. 

If the following viruses take the Hoytt Dobe's life ... if the Hoytt Dobe dies from Parvo virus, Corona virus, Copper Toxicosis, Para influenza, Distemper or Leptospirosis before the Hoytt Dobe's fifth birthday, it was not an outside dog, the owner has maintained the yearly Booster program covering same, and met the Yearly Physical requirements (SEE: EVERY TWELVE MONTHS) to maintain this coverage, the House of Hoytt will issue a credit* equal to 100% of the Classification** of the dog when originally purchased plus an added credit* equal to 100% of the training, if any, performed at the House of Hoytt** before initial placement was made to the original purchaser (SEE: YEARLY VIDEO) (original purchaser defined as the party who paid for the dog)

If a Congenital condition takes your Hoytt Dobe's life ... if your Hoytt Dobe is incapacitated or dies from a condition directly caused by a condition acquired during development in the mother's womb, you have maintained the Yearly Physical requirements (SEE: EVERY TWELVE MONTHS & YEARLY VIDEO UPDATE) and the Dobe has not been an outside dog, the House of Hoytt will issue a credit* equal to 100% of the Classification** of the dog when originally purchased plus an added credit* equal to 100% of the training, if any, performed at the House of Hoytt** before the initial placement if required video updates have been met.

If your Hoytt Dobe dies from any form of Cancer ... if Cancer takes your Hoytt Dobe's life and you have maintained the Yearly Physical requirements (SEE: EVERY TWELVE MONTHS) and the Dobe has not been an outside dog, the House of Hoytt will issue a credit* equal to 100% of the Classification** of the Dobe originally purchased plus an added credit* equal to 100% of the training, if any, performed at the House of Hoytt** before the initial placement if VIDEO requirements have been met.

EVERY TWELVE MONTHS (part 1) ... Every twelve months from date of placement (give or take fourteen days) the owner of the Hoytt Dobe who wishes to keep THE CLIENT ASSURANCE PROGRAM active must give yearly Booster Shots for the six primary viruses listed in the Permanent Health Record (PHR). At the same time an intestinal check and a heartworm check must be performed and two copies of each made--one set held by the dog's owner and the other sent to the House of Hoytt along with proof that the Boosters and worm checks were administered with all necessary treatments given. MISSING DOCUMENTATION VOIDS ALL GUARANTEES. DOCUMENTED PROOF OF CLAIM IS DOG OWNER'S RESPONSIBILITY. Spaying before a complete first heat or neutering a male  before  eight months voids all guarantees...You must have a copy of your vet bill showing date of surgery to keep all guarantees active.

EVERY TWELVE MONTHS (part 2) ... Every twelve months from date of placement (give or take fourteen days) the owner of the Hoytt Dobe who wishes to keep THE CLIENT ASSURANCE PROGRAM active must forward a dated video (SEE: VIDEO CAMERA AVAILABLE FOR CLIENT USE) of their Hoytt Dobe showing condition and some of its relationship with one or more of its family. Part 2 is not required if a video is being sent to maintain the training coverage of the Dobe in question.